Creating a Corporate Service Culture CACR-102
| Course Name: | Creating a Corporate Service Culture |
| Course Number: | CACR-102 |
| Category: | Distance Learning |
| Description | Students will review the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service
environment, organizational openness and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices. |
| Associated Programs | |
| Pre-requisities |
No Prerequisites required for this course
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